Heatex Eesti OÜ is committed to protecting your privacy and complying with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website, heatex.ee. By using our website, you agree that we may collect and use your data in accordance with this Privacy Policy.
With this privacy policy, we would like to explain to you what information we collect, how we use it, and what your rights are regarding the protection of your information. This policy applies only to our website and its visitors and does not apply to data collected through other channels.
The controller of your data is Heatex Eesti OÜ
Email: heatex@heatex.ee
We collect and process information in accordance with the European Union’s General Data Protection Regulation (GDPR), which took effect on May 25, 2018.
The information we collect includes both the information you knowingly and actively provide to us when using or participating in our services or campaigns, as well as all information that your devices send when you access our products and services.
The data we collect includes information that you have knowingly shared with us when using our services or participating in our campaigns, as well as information that your devices automatically transmit to us.
We may receive your personal information in the following ways:
We will only ask you for personal information when it is necessary to provide you with a service. When you contact us or visit our website, you may share the following information with us:
Our website, heatex.ee, stores log files about its visitors. The information collected may include:
The information contained in log files is used to analyze trends, administer the website, monitor the activities of website visitors, and collect demographic information. The information obtained is not intended to, nor does it allow for, the identification of any individual.
Like most websites, heatex.ee also uses “cookies.” A cookie is essentially a text file that is stored on the user’s device when visiting a website. Cookies are used to determine and save preferences, regional settings, service usage options, and more.
If you wish, you can disable cookies in your browser settings, but in that case, the service provided to you may be disrupted.
Cookies are divided into persistent cookies and session cookies. Persistent cookies remain on your personal computer or mobile device even after you close your browser or shut down your computer. Session cookies, however, are deleted immediately after you close your browser.
Cookies are categorized by their purpose:
Required cookies. Session cookies, which are used to enable you to use the services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide you with the services you request.
Notification cookies. These cookies determine whether users have accepted the use of cookies on the website.
Functional cookies. These cookies allow your browser to remember the choices you make while using the website, such as saving your login information or language preferences. The purpose of these cookies is to provide you with a more personalized experience and to avoid having to re-enter your preferences.
We may use the information we collect for various purposes, including:
The company will retain your personal data only for as long as necessary for the purposes set forth in this Privacy Policy. We will retain and use your personal data to the extent necessary to fulfill our legal obligations (for example, if we are required to retain your data to comply with applicable laws), to resolve disputes, and to enforce our legal agreements and policies.
The company also retains log files for internal analysis purposes. Log files are typically retained for a shorter period of time, unless this data is used to enhance security or improve the functionality of our service, or unless we are required by law to retain this data for a longer period.
None of our products or services are directed at children under the age of 13, and we do not knowingly collect data from children under the age of 13. If we suspect that we are processing the data of a person under 13, we will remove that person from all of our databases.
You always have the right not to share your information with us, understanding that this may affect your experience on our website. If you decide not to share your information with us, we will not treat you any differently as a result. When you provide us with personal information, you understand that we will collect, store, use, and disclose it in accordance with this Privacy Policy. You have the right to request details about the data we collect about you.
When we receive personal information about you from a third party, we protect it in accordance with this Privacy Policy and the laws of the Republic of Estonia. If you share third-party data yourself, you confirm that you have the right and permission to do so.
Even if you have previously consented to share your personal data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to opt out of communications from us and to request that we remove your information from our databases. From time to time, we may also ask you for information to verify your identity. If you find that the information we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us by email at heatex@heatex.ee. We will do everything in our power to correct any inaccurate, incomplete, misleading, or outdated information.
If you believe we have violated applicable data protection laws and wish to file a complaint, please contact us using the contact information provided in this document and provide us with all the details regarding the violation. We will investigate your complaint immediately and respond to you in writing, presenting the results of the investigation and outlining the steps we will take to resolve your complaint. You also have the right to contact a regulatory authority or data protection authority.
We want to ensure that you are aware of all your data protection rights. Every user of this website is entitled to the following:
The security of your personal information is important to us, but please keep in mind that no method of transmitting information over the Internet or electronic storage method is 100% secure. Although we do everything we can to protect your data, we cannot guarantee its complete security.
Heatex Eesti OÜ will take all reasonable measures necessary to ensure that your data is processed securely and in accordance with this Privacy Policy and the laws of the Republic of Estonia. Your data will not be disclosed to any organization or country, unless there is a valid reason to do so and the security of your data is guaranteed.
On our website, you may find links to other websites that are not owned by us. If you click on a third-party link, you will be redirected to that third party’s website. We strongly recommend that you review the privacy policy of every site you visit.
We have no control over third-party websites and assume no responsibility for their content, privacy policies, services offered, or anything else.
We reserve the right to make changes to this privacy policy as necessary. After updating the privacy policy, we will change the date of the update at the bottom of the document. If you continue to visit and use our website after the privacy policy has been updated, we will consider this to be your tacit consent to the changes.
Last modified on May 5, 2025
