{"id":15126,"date":"2025-04-22T14:39:09","date_gmt":"2025-04-22T11:39:09","guid":{"rendered":"https:\/\/heatex.ee\/terms-and-conditions-of-sale\/"},"modified":"2026-09-07T10:04:16","modified_gmt":"2026-09-07T07:04:16","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/heatex.ee\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15126\" class=\"elementor elementor-15126 elementor-4582\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39ad5ff e-flex e-con-boxed e-con e-parent\" data-id=\"39ad5ff\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;arrow&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 700 10\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M350,10L340,0h20L350,10z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-672a7b9 e-con-full e-flex e-con e-child\" data-id=\"672a7b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc682e2 e-con-full e-flex e-con e-child\" data-id=\"dc682e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b9ee6b elementor-align-end elementor-tablet-align-center elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"2b9ee6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:&quot;400&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Importer of electric heating hquipment in Estonia<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-68b76cb e-flex e-con-boxed e-con e-parent\" data-id=\"68b76cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-498610e elementor-widget elementor-widget-text-editor\" data-id=\"498610e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2> <\/h2><h2>1. <strong>General Provisions<\/strong><\/h2><p>1.1. These Terms and Conditions of Purchase (hereinafter the \u201cTerms\u201d) govern all transactions made through the online store <strong>heatex.ee<\/strong>(hereinafter the \u201cOnline Store\u201d).<br\/>1.2. These Terms and Conditions apply to all users who make purchases in the Online Store. <\/p><h2>2. <strong>Products and Prices<\/strong><\/h2><p>2.1. All products available in the Online Store are displayed on the product pages along with their respective prices.<br\/>2.2. Product prices include value-added tax (VAT) in accordance with Estonian law.<br\/>2.3. Shipping costs may be added to the online store prices; these are calculated based on the delivery address and the selected shipping method.  <\/p><h2>3. <strong>Placing an Order<\/strong><\/h2><p>3.1. To place an order, the user must select products, add them to the shopping cart, and provide the necessary information (e.g., shipping address and payment method).<br\/>3.2. An order is considered placed once the user has selected a payment method and completed the payment. <\/p><h2>4. <strong>Payment<\/strong><\/h2><p>4.1. The online store accepts various payment methods, which are displayed during the checkout process.<br\/>4.2. The payment process is secure, and all payment data is protected by encryption.<br\/>4.3. If a payment fails or there are issues processing an order, the online store\u2019s customer service team will contact the buyer.  <\/p><h2>5. <strong>Delivery<\/strong><\/h2><p>5.1. Products are shipped to the buyer after payment for the order has been made.<br\/>5.2. The delivery time depends on product availability and the shipping method selected when placing the order.<br\/>5.3. The online store is not liable for delivery delays if they are caused by the carrier.  <\/p><h2>6. <strong>Returns and Exchanges<\/strong><\/h2><p>6.1. The buyer has the right to return or exchange a product within 14 days of receiving the goods, provided the goods have not been used and are in their original packaging.<br\/>6.2. Returned products must be in their original packaging, and the purchase price will be refunded to the buyer once the return process is complete.<br\/>6.3. A written request must be submitted for a return, and this must be done via email to <strong><a rel=\"noopener\"> heatex@heatex.ee<\/a><\/strong>.  <\/p><h2>7. <strong>Warranties and Liability<\/strong><\/h2><p>7.1. The products sold in the online store are new and comply with current quality standards.<br\/>7.2. If a product is defective or does not match its description, the Online Store is responsible for repairing or replacing the product in accordance with Estonian consumer law.<br\/>7.3. The Online Store is not liable for misuse of the product, damage caused by the product, or failure to comply with the terms and conditions.  <\/p><h2>8. <strong>Privacy and Data Protection<\/strong><\/h2><p>8.1. All user personal data is handled in accordance with our <strong>privacy policy<\/strong>.<br\/>8.2. The online store collects only the data necessary to fulfill an order and protects it in accordance with Estonian and European Union data protection regulations. <\/p><h2>9. <strong>Final Provisions<\/strong><\/h2><p>9.1. The Terms and Conditions of the online store are subject to change over time, and the buyer must review the current terms and conditions at all times before placing an order.<br\/>9.2. Any disputes arising from these Terms and Conditions shall be resolved in accordance with Estonian law, and such disputes fall within the jurisdiction of the Harju County Court. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. General Provisions 1.1. These Terms and Conditions of Purchase (hereinafter the \u201cTerms\u201d) govern all transactions made through the online store heatex.ee(hereinafter the \u201cOnline Store\u201d).1.2. These Terms and Conditions apply to all users who make purchases in the Online Store. 2. Products and Prices 2.1. All products available in the Online Store are displayed on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15126","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions - Heatex.ee heating devices<\/title>\n<meta name=\"description\" content=\"Review Heatex&#039;s Terms and Conditions of Sale\u2014shipping information, payment methods, warranty terms, and other important information when purchasing our products\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/heatex.ee\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - Heatex.ee heating devices\" \/>\n<meta property=\"og:description\" content=\"Review Heatex&#039;s Terms and Conditions of Sale\u2014shipping information, payment methods, warranty terms, and other important information when purchasing our products\" \/>\n<meta property=\"og:url\" content=\"https:\/\/heatex.ee\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Heatex.ee heating devices\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-07T07:04:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/heatex.ee\/wp-content\/uploads\/2025\/06\/heatex-logo-must.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/heatex.ee\\\/en\\\/terms-and-conditions\\\/\",\"url\":\"https:\\\/\\\/heatex.ee\\\/en\\\/terms-and-conditions\\\/\",\"name\":\"Terms and Conditions - Heatex.ee heating devices\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/heatex.ee\\\/en\\\/#website\"},\"datePublished\":\"2025-04-22T11:39:09+00:00\",\"dateModified\":\"2026-09-07T07:04:16+00:00\",\"description\":\"Review Heatex's Terms and Conditions of Sale\u2014shipping information, payment methods, warranty terms, and other important information when purchasing our products\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/heatex.ee\\\/en\\\/terms-and-conditions\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/heatex.ee\\\/en\\\/terms-and-conditions\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/heatex.ee\\\/en\\\/terms-and-conditions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/heatex.ee\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms and Conditions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/heatex.ee\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/heatex.ee\\\/en\\\/\",\"name\":\"Heatex.ee k\u00fctteseadmed\",\"description\":\"Importer of electric heating hquipment in Estonia\",\"publisher\":{\"@id\":\"https:\\\/\\\/heatex.ee\\\/en\\\/#organization\"},\"alternateName\":\"T\u00f6\u00f6tstuslikud Elektroonilised K\u00fctteseadmed\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/heatex.ee\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/heatex.ee\\\/en\\\/#organization\",\"name\":\"Heatex.ee k\u00fctteseadmed\",\"alternateName\":\"T\u00f6\u00f6tstuslikud Elektroonilised K\u00fctteseadmed\",\"url\":\"https:\\\/\\\/heatex.ee\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/heatex.ee\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/heatex.ee\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/cropped-Heatex-Logo-2.png\",\"contentUrl\":\"https:\\\/\\\/heatex.ee\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/cropped-Heatex-Logo-2.png\",\"width\":800,\"height\":228,\"caption\":\"Heatex.ee k\u00fctteseadmed\"},\"image\":{\"@id\":\"https:\\\/\\\/heatex.ee\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Terms and Conditions - Heatex.ee heating devices","description":"Review Heatex's Terms and Conditions of Sale\u2014shipping information, payment methods, warranty terms, and other important information when purchasing our products","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/heatex.ee\/en\/terms-and-conditions\/","og_locale":"en_US","og_type":"article","og_title":"Terms and Conditions - Heatex.ee heating devices","og_description":"Review Heatex's Terms and Conditions of Sale\u2014shipping information, payment methods, warranty terms, and other important information when purchasing our products","og_url":"https:\/\/heatex.ee\/en\/terms-and-conditions\/","og_site_name":"Heatex.ee heating devices","article_modified_time":"2026-09-07T07:04:16+00:00","og_image":[{"width":800,"height":800,"url":"https:\/\/heatex.ee\/wp-content\/uploads\/2025\/06\/heatex-logo-must.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/heatex.ee\/en\/terms-and-conditions\/","url":"https:\/\/heatex.ee\/en\/terms-and-conditions\/","name":"Terms and Conditions - Heatex.ee heating devices","isPartOf":{"@id":"https:\/\/heatex.ee\/en\/#website"},"datePublished":"2025-04-22T11:39:09+00:00","dateModified":"2026-09-07T07:04:16+00:00","description":"Review Heatex's Terms and Conditions of Sale\u2014shipping information, payment methods, warranty terms, and other important information when purchasing our products","breadcrumb":{"@id":"https:\/\/heatex.ee\/en\/terms-and-conditions\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/heatex.ee\/en\/terms-and-conditions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/heatex.ee\/en\/terms-and-conditions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/heatex.ee\/en\/"},{"@type":"ListItem","position":2,"name":"Terms and Conditions"}]},{"@type":"WebSite","@id":"https:\/\/heatex.ee\/en\/#website","url":"https:\/\/heatex.ee\/en\/","name":"Heatex.ee k\u00fctteseadmed","description":"Importer of electric heating hquipment in Estonia","publisher":{"@id":"https:\/\/heatex.ee\/en\/#organization"},"alternateName":"T\u00f6\u00f6tstuslikud Elektroonilised K\u00fctteseadmed","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/heatex.ee\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/heatex.ee\/en\/#organization","name":"Heatex.ee k\u00fctteseadmed","alternateName":"T\u00f6\u00f6tstuslikud Elektroonilised K\u00fctteseadmed","url":"https:\/\/heatex.ee\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/heatex.ee\/en\/#\/schema\/logo\/image\/","url":"https:\/\/heatex.ee\/wp-content\/uploads\/2025\/03\/cropped-Heatex-Logo-2.png","contentUrl":"https:\/\/heatex.ee\/wp-content\/uploads\/2025\/03\/cropped-Heatex-Logo-2.png","width":800,"height":228,"caption":"Heatex.ee k\u00fctteseadmed"},"image":{"@id":"https:\/\/heatex.ee\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/heatex.ee\/en\/wp-json\/wp\/v2\/pages\/15126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/heatex.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/heatex.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/heatex.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/heatex.ee\/en\/wp-json\/wp\/v2\/comments?post=15126"}],"version-history":[{"count":2,"href":"https:\/\/heatex.ee\/en\/wp-json\/wp\/v2\/pages\/15126\/revisions"}],"predecessor-version":[{"id":17897,"href":"https:\/\/heatex.ee\/en\/wp-json\/wp\/v2\/pages\/15126\/revisions\/17897"}],"wp:attachment":[{"href":"https:\/\/heatex.ee\/en\/wp-json\/wp\/v2\/media?parent=15126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}